Action Auger Testimonials
"We have used Action Auger a few times in the last 2 years. Yes they have made us smile! We have been impressed with all the techs that have come. We are out of town at Mossleigh and know there is a fee to travel. We like the flat rate for dispatch and travel instead of by the km which has cost us in the past which has been double or more. We have called and had someone come the same day for pressure switch and again for our boiler. When they had to come the second time to do the flush on our boiler the dispatch fee was waived. The techs we have had were Geoff, Lee, Kale and Wayne. It is nice that when you call you speak to a real person and not have to do the 20 questions and transfers and hold for 20 minutes first. All of them were professional and knowledgeable. We will definitely use The Gentlemen Plumbers again and recommend them to friends and family especially those that are out of town. This is a company that understands what customer service means!"
Bev Miller | Calgary
"I was so impressed with the two guys that came out. They were even an hour early. I believe their names were Lee & Fergil (spelling?) Two of the nicest guys and they showed me on the camera where the tree roots were blocking the sewer. Roots were augered out as much as they could be. A couple of pipes are collapsing and they gave me info on either using acid to destroy the roots, since they'll keep growing or having to replace the system. I was really pleased with their service, the politeness of these two men and will likely be using them to replace my hot water tank in a couple of months."
Sue | Calgary
"The Gentlemen Plumbers responded to my plumbing issue right away and the customer service and expertise they provided was amazing! As soon as Bryan stepped in my door he was extremely polite and professional. He was also very thorough and efficient with repairing my toilet. He then took the time to go through my home with me to inspect all of the plumbing and he answered all of the questions I had. I will definitely use this company again, and recommend them to everyone I know!"
Jody I. | Calgary
"Perry was very professional, knowledgeable, knew his job, friendly and helpful with what I needed done. He was very polite and got the job done in a timely manner. I would definitely recommend their plumbers to friends and family. From the moment I called them, the service provided was excellent. The receptionist was friendly, they were here fast and got the job done! Thank you again!"
Debbie & Pali Gill | Edmonton
"My experience with your plumbing team was good. I would recommend them to my family and friend's. Keep up the good work."
Nathan | Edmonton
"I was more then happy with the service. My wife came home and couldn't believe there had been a plumber in the home for seven hours! We were so pleased with the service and will be passing on the message to our family and friends."
Dennis M. | Calgary
"I would like to let you know how much my husband and I appreciated the stellar service we got from your company and employees yesterday. We had a very stressful situation with a basement flood and between insurance and contractors, we were at wit's end. When we contacted you about our sump pump issue, we cannot say enough about how much you guys helped us. There were no questions, no conflicts about whether or not this or that was really covered. Travis fixed the problem quickly, efficiently and left us feeling so much better about the situation as a whole. We cannot say enough about how much we appreciated your company's treatment and dealings with us during this time. I just wanted to share this with you and to let you know I will be recommending your company to everyone I know."
Catherine & Ian Dohn | Edmonton
"Dave and Kale came out to help me with my root problem. Sewer line was clogged with tree roots, causing back-up. All of the services, fees and options were clearly and patiently explained to me beforehand. The guys were very friendly and professional, knowledgeable, and did a fantastic job. I would recommend them highly and will be using them again. Thanks. Not sure how their prices compare to others, as I needed somebody fast. The peace of mind is well worth it."
Angela Coxon | Calgary
"I called Action Auger out to fix my toilet that was leaking. Their plumbers did a great job fixing my toilet and i will definitely be using them again."
Bernadette T | Edmonton
"We discovered a leak in our basement from a mystery source- there was a pool of water leaking out from who knows where, and we had no idea how to fix it ourselves. Not only were they friendly, but they were competent and very knowledgeable and understanding. It took them about 2 hours before they finished their work, and we have never had another mysterious leak since!"
Anonymous | Lethbridge
"Lee and Dale were really nice guys and very professional. They had to go get toilets and they brought back exactly what i wanted. The guys did an excellent job and cleaned up after themselves. I have been using these plumbers for years and I always get a great technician but this these 2 guys were really amazing."
Lila Reynar | Calgary
"I was very happy with the tech that came to my home. He was very patient and extremely informative and i quote " I love clay ". I really appreciate the service i was provided with. I am a Diamond Club Member and i love the discount and benefits it provided me. I would definitely recommend this company to friends and family as the service was great!"
Diane Joly | Edmonton
"Derek was very courteous, informative and was very patient with all my questions about my plumbing. He helped me with the BioSmart for my drain, told me what was wrong with my plumbing. I was very happy with the services. He made some recommendations regarding replacing my valves in the bathrooms. I will contact my management (I live in a condo) to have the water shut off for that service to be made possible."
Diane Joly | Edmonton
"My experience with this plumbing company was excellent. I will be calling you guys again for some more work to be done. The pricing was affordable and I was happy with the fellow and will be asking for him again."
Ken F. | Calgary
"My experience with your plumbers was excellent, Couldn't have been better! The technician was true gentleman. He explained everything, Perfect timing. I didn't have to wait which was very nice and i would use him anytime. i would absolutely recommend them to my family and friends."
Keer Elby | Edmonton
"Great service, incredibly reasonable rates. They came when they said they would, and the original quote never changed, like they sometimes do. Best warranty!! Always pleasant and professional. They went over and above for us and worked with us as best as they could to get the job done as quickly and accurately as possible. I will be referring them to everyone I know."
Sonya Falez | Calgary
"Our hot water tank was leaking into the basement. There were no other plumbing companies that had time to come replace the tank that same day. Dave came right away and replaced the water tank. We have had hot water since."
Carole | Red Deer
"The Gentleman Plumbers had an excellent response time as well as they were extremely courteous technicians who had answered all of my questions. Extremely neat and clean."
Gord | Medicine Hat
"My technician had arrived in a very timely manner, it was wonderful. The technicians were extremely courteous and we had a great time joking around. There was no mess left and they did a fantastic job of answering all my questions."
Tina Hamm | Calgary
"Overall, I was satisfied with the water softener. They did a really good job with the installation. They were very polite and friendly. And they did the job in a timely manner."
Shelley | Lethbridge