Action Auger Testimonials
"Very happy with Tim. He was excellent. I like that the technician shows the pricing of everything so I know the cost of any work that needs to be done before the technician starts."
Shirley H. | Calgary
"The Gentlemen Plumbers are the best Calgary plumbing company out there. Our septic field was bubbling up and saturated. We thought we were going to have to replace it for $20,000.00 plus! We had gotten other quotes but we didn't feel comfortable with the companies. A friend recommended your plumbing company so we gave them a call. A technician came out and instead of giving us a quote on the new field he did some investigation into why it was saturated. He found our water softener was stuck on and letting approximately 300 gallons a day into our septic field. Instead of replacing our field we replaced our water softener for a fraction of the cost of a new field. If we had gone with one of the other quotes we would have spent $20,000 that we didn't need to and eventually have the same problem again. Thank you!. "
Geri | Calgary
"Mike the technician that came to my house was very lovely. He was at my house in no time after booking the appointment and he was very quick and efficient. I am a regular customer of Action Auger as they give great service."
Shauna B | Calgary
"I would like to let you know how much my husband and I appreciated the stellar service we got from your company and employees yesterday. We had a very stressful situation with a basement flood and between insurance and contractors, we were at wit's end. When we contacted you about our sump pump issue, we cannot say enough about how much you guys helped us. There were no questions, no conflicts about whether or not this or that was really covered. Travis fixed the problem quickly, efficiently and left us feeling so much better about the situation as a whole. We cannot say enough about how much we appreciated your company's treatment and dealings with us during this time. I just wanted to share this with you and to let you know I will be recommending your company to everyone I know."
Catherine & Ian Dohn | Edmonton
"I was very pleased with Cuddy. We were following him around asking him lots of questions which he was happy to answer for us in great detail."
Maryann Bowerman | Calgary
"I called Auger to install my gas stove/oven and I am very pleased with the entire experience. The receptionists were very pleasant and the technician who came, Geoff, did an awesome job. At the end, he also gave me a complimentary overall inspection of my plumbing and heating system. He was very professional and answered all of my questions thoroughly. I consider he performed above and beyond the call of duty. I would definitely recommend them to friends and family and I would call them again for my future plumbing and heating needs!"
Mike Jones | Calgary
"Derek was very courteous, informative and was very patient with all my questions about my plumbing. He helped me with the BioSmart for my drain, told me what was wrong with my plumbing. I was very happy with the services. He made some recommendations regarding replacing my valves in the bathrooms. I will contact my management (I live in a condo) to have the water shut off for that service to be made possible."
Diane Joly | Edmonton
"Lee and Fergal visited our home today for furnace tuneup and boiler maintenance. Their efficiency and competence was greatly appreciated as our past experience with other companies has been quite stressful. Thank you for their expertise."
Lisa Cole | Calgary
"Kale and Jeff did a great job. They were personable and I enjoyed having them in my home. They explained what they were doing and showed me the issues so that I had confidence that my money was well spent."
Karen Santillana | Calgary
"My experience with your plumbing team was good. I would recommend them to my family and friend's. Keep up the good work."
Nathan | Edmonton
"Action Auger was referred to me by my friend and at first I was skeptical but their staff was so understanding and helpful, And they got the job done and they did it well I haven't had any problems since they came over unlike other plumbing businesses I've gone to. Thanks so much"
Taygen Burt | Calgary
"The company was recommended to me by my neighbor, Rick. I called and I got an immediate response to the time I needed. The plumber they sent was Neal who came at right time. He explained to me all the work that needed to be done and completed it neatly and tidy. I was really happy and would recommend Action Auger to others."
Norman Oco | Edmonton
"We have used Action Auger a few times in the last 2 years. Yes they have made us smile! We have been impressed with all the techs that have come. We are out of town at Mossleigh and know there is a fee to travel. We like the flat rate for dispatch and travel instead of by the km which has cost us in the past which has been double or more. We have called and had someone come the same day for pressure switch and again for our boiler. When they had to come the second time to do the flush on our boiler the dispatch fee was waived. The techs we have had were Geoff, Lee, Kale and Wayne. It is nice that when you call you speak to a real person and not have to do the 20 questions and transfers and hold for 20 minutes first. All of them were professional and knowledgeable. We will definitely use The Gentlemen Plumbers again and recommend them to friends and family especially those that are out of town. This is a company that understands what customer service means!"
Bev Miller | Calgary
"Fergal was a great technician, the family really liked him, especially my kids!!! They were watching him work and he was just great with them. I found him really helpful and he got our sinks working and also managed to fix some other problems for us while he was there. Overall I was really pleased with the service Action Auger provided me."
Julia C | Calgary
"The technician was kind, polite and efficient. I would use them again! They arrived on time and finished as soon as they could at a very reasonable price. Great customer service and competitive pricing."
Dale Morton | Edmonton
"I was so impressed with the two guys that came out. They were even an hour early. I believe their names were Lee & Fergil (spelling?) Two of the nicest guys and they showed me on the camera where the tree roots were blocking the sewer. Roots were augered out as much as they could be. A couple of pipes are collapsing and they gave me info on either using acid to destroy the roots, since they'll keep growing or having to replace the system. I was really pleased with their service, the politeness of these two men and will likely be using them to replace my hot water tank in a couple of months."
Sue | Calgary
"I have been using this plumbing company for over three years now and am always very happy with the service I receive. The technicians are very polite and very friendly."
Priscilla B | Calgary
"Very prompt service, found the problem quickly and did other work while here, Better than I expected. I would not hesitate to call them again the next time I need a plumber. The two men Trevor and Jamie were very polite and not worried about my dog."
Lynne Donovan | Edmonton
"I was really impressed by how quickly Neal and his apprentice worked. They were very fast! I have no complaints what so ever with the service. If ever I experience any more plumbing problems I will definitely be using this company again. They explained everything so clearly to help me understand what I needed to know. Everything is now fixed and in working order. They also had a fully stocked truck so they had all the tools they needed."
Karen W | Calgary
"You're very lucky to have a guy like Mike on your team. Polite, helpful, knowledgeable, respectful. I'll ask for him again in the spring for some outside plumbing needs, and hopefully much later for a new water tank. The free home inspection was a great surprise. Thanks Mike!"
Maryann Smith | Calgary