Action Auger Testimonials
"We have used Action Auger a few times in the last 2 years. Yes they have made us smile! We have been impressed with all the techs that have come. We are out of town at Mossleigh and know there is a fee to travel. We like the flat rate for dispatch and travel instead of by the km which has cost us in the past which has been double or more. We have called and had someone come the same day for pressure switch and again for our boiler. When they had to come the second time to do the flush on our boiler the dispatch fee was waived. The techs we have had were Geoff, Lee, Kale and Wayne. It is nice that when you call you speak to a real person and not have to do the 20 questions and transfers and hold for 20 minutes first. All of them were professional and knowledgeable. We will definitely use The Gentlemen Plumbers again and recommend them to friends and family especially those that are out of town. This is a company that understands what customer service means!"
Bev Miller | Calgary
"The timeliness of the service was excellent. Rick was right on time. He was very courteous, answered all the questions and concerns I had about my plumbing. I even joined Action Auger's Diamond Club service. Thank you for excellent service."
W.R. | Edmonton
"My experience with these plumbers was absolutely wonderful. Jamie was a very nice man and I'm happy he was able to fix my problem. I would definitely recommend them to family and friends. I am very satisfied with your company and the service i was provided."
Beverly Gable | Edmonton
"Jeff was very informative and very forth coming. He had no problem going under my trailer to diagnose the real problem. I would recommend your plumbers to all my friends and family."
Dan Labreque | Calgary
"Joel replaced a seal on my toilet. We talked a bit and got on so well. He did a fantastic job. We had a great time together. My compliments to a great asset to your company."
Tony S. | Calgary
"It was nice when I called Action Auger, the Gentlemen Plumbers that I got through to an actual person and spoke to them about the issue I was having and not a voice mail. The timeliness of the service I received was great. I called and they had someone out the very next day as promised. Tim was excellent! He arrived on time when they said he would, he was very courteous, competent and answered all the questions I had. When we need a plumber again we will be sure to call Action Auger."
Harry H | Edmonton
"When Neil from their plumbing team came to my home, I was really impressed with his attention to detail. While Neil was here he also gave me a free Home inspection to let me know things i should look for in the future. Overall i was very impressed."
Thomas J | Calgary
"I am very happy with the service i received from your plumber. The tech was very nice and polite. I have already recommended this company to other people. I also love the idea of the Diamond Club member, i think its a very good thing:)"
Joanne Ell | Edmonton
"I would definitely use these plumbers again. My experience was really nice and i had no problem or concerns with the service i was provided. I would rate my experience 10/10 and would definitely use Action Auger again."
Caroline | Calgary
"Lee and Jeff did a great job, they repaired the furnace in little time, they made sure everything in the house was updated, repaired toilet that was not flushing right."
Doris Bowness | Calgary
"I had another company to help me with a clogged drain. They had to have them back a second time but the drain was again not free of debris. In frustration, I contact Action Auger and had them help me with my issue. They brought the correct equipment and went the extra mile to make sure the problem was solved correctly. They even, unlike the other company, offered a warranty to ensure the problem was solved. Very pleasant staff and eager to complete the job correctly. I felt that they had my interests in mind."
Joel Bancroft | Red Deer
"Excellent Service by a top notch organization. Very detail and customer focused. I look forward to working with them again."
Brad Barros | Red Deer
"Very prompt service, found the problem quickly and did other work while here, Better than I expected. I would not hesitate to call them again the next time I need a plumber. The two men Trevor and Jamie were very polite and not worried about my dog."
Lynne Donovan | Edmonton
"Action Auger's was very well organized with regards to the help they had in the High River area. They got stuff done. They also acted professional. Keep up the good work. Warden Burt"
Warden Burt | Calgary
"Kale T. was our 'Service Technician' and his commitment to excellance was exceptional. He met all our needs in a frendly and courteous manor. His technical skill was extremely beneficial in solving our problem along with keeping in mind the expenditure required to accomplish this task. We felt the overall experience was 'awesome', and would recommend your plumbing service to anyone."
Will Slattery | Calgary
"My experience with the their plumbers was awesome. Mike was a polite, efficient, and great guy. He knew exactly what he was doing, and answered every question. He got the job done without leaving a mess. Amazing guy he was, so knowledgeable and respectful."
BJ. E | Calgary
"I called Auger to install my gas stove/oven and I am very pleased with the entire experience. The receptionists were very pleasant and the technician who came, Geoff, did an awesome job. At the end, he also gave me a complimentary overall inspection of my plumbing and heating system. He was very professional and answered all of my questions thoroughly. I consider he performed above and beyond the call of duty. I would definitely recommend them to friends and family and I would call them again for my future plumbing and heating needs!"
Mike Jones | Calgary
"Great service, incredibly reasonable rates. They came when they said they would, and the original quote never changed, like they sometimes do. Best warranty!! Always pleasant and professional. They went over and above for us and worked with us as best as they could to get the job done as quickly and accurately as possible. I will be referring them to everyone I know."
Sonya Falez | Calgary
"I have had many a bruising plumbing experiences in Calgary like many others. The Gentlemen Plumbers completely broke that cycle. They were friendly and completely forthcoming and up front with the problems and what solutions were available. Kale and Darryl efficiently resolved my problems and kindly informed me on ways to prevent the same problems from reoccurring without making me feel stupid. I learned many details on my heating and plumbing that can improve my quality of life in my home. All in all a very positive experience. I would recommend their plumbing service to anyone that was looking to get a professional, friendly job done."
David Gladwell | Calgary
"Derek was very courteous, informative and was very patient with all my questions about my plumbing. He helped me with the BioSmart for my drain, told me what was wrong with my plumbing. I was very happy with the services. He made some recommendations regarding replacing my valves in the bathrooms. I will contact my management (I live in a condo) to have the water shut off for that service to be made possible."
Diane Joly | Edmonton