Action Auger Testimonials
"We have used Action Auger a few times in the last 2 years. Yes they have made us smile! We have been impressed with all the techs that have come. We are out of town at Mossleigh and know there is a fee to travel. We like the flat rate for dispatch and travel instead of by the km which has cost us in the past which has been double or more. We have called and had someone come the same day for pressure switch and again for our boiler. When they had to come the second time to do the flush on our boiler the dispatch fee was waived. The techs we have had were Geoff, Lee, Kale and Wayne. It is nice that when you call you speak to a real person and not have to do the 20 questions and transfers and hold for 20 minutes first. All of them were professional and knowledgeable. We will definitely use The Gentlemen Plumbers again and recommend them to friends and family especially those that are out of town. This is a company that understands what customer service means!"
Bev Miller | Calgary
"Great service, incredibly reasonable rates. They came when they said they would, and the original quote never changed, like they sometimes do. Best warranty!! Always pleasant and professional. They went over and above for us and worked with us as best as they could to get the job done as quickly and accurately as possible. I will be referring them to everyone I know."
Sonya Falez | Calgary
"I was more then happy with the service. My wife came home and couldn't believe there had been a plumber in the home for seven hours! We were so pleased with the service and will be passing on the message to our family and friends."
Dennis M. | Calgary
"My technician had arrived in a very timely manner, it was wonderful. The technicians were extremely courteous and we had a great time joking around. There was no mess left and they did a fantastic job of answering all my questions."
Tina Hamm | Calgary
"We were very happy and satisfied with this plumbing company and we will definitely use them again in the future. They provide great service. Thank you for helping us with our toilet."
Linda W. | Calgary
"I was so impressed with the two guys that came out. They were even an hour early. I believe their names were Lee & Fergil (spelling?) Two of the nicest guys and they showed me on the camera where the tree roots were blocking the sewer. Roots were augered out as much as they could be. A couple of pipes are collapsing and they gave me info on either using acid to destroy the roots, since they'll keep growing or having to replace the system. I was really pleased with their service, the politeness of these two men and will likely be using them to replace my hot water tank in a couple of months."
Sue | Calgary
"Excellent time arrival. The technician was very polite, well mannered, and cleanly dressed. He did a fantastic job with the breakdown of pricing, and explained himself very well to me. I think that it is great that you come with your trucks fully stocked and ready to go."
Bob B. | Edmonton
"Can't say enough good things about your plumbers. Fast and efficient service at a reasonable cost. Very professional and the team of Trevor and Scott were thorough and meticulous in their service"
Terry Gibson | Edmonton
"Our shower started leaking into the ceiling late on a Sunday night so we flipped through a Yellow Pages to find someone who could come out and fix it. The serviceman was wonderful! He couldn't have been more polite, or nicer, and was just a really nice fellow. He fixed the issue right away and was absolutely amazing."
Vicky | Edmonton
"I was really impressed by how quickly Neal and his apprentice worked. They were very fast! I have no complaints what so ever with the service. If ever I experience any more plumbing problems I will definitely be using this company again. They explained everything so clearly to help me understand what I needed to know. Everything is now fixed and in working order. They also had a fully stocked truck so they had all the tools they needed."
Karen W | Calgary
"Action auger provided a very timely service as per we arranged. The technician was very knowledgeable and helpful and explained every question I had and more in great depth. Good job Action Auger"
Roy | Calgary
"Everything went fine and there were no surprises which was great! The technician Cuddy was very nice and informative. I really appreciate the fantastic services I receive as a diamond club member."
Barbara Scott | Calgary
"It was nice when I called Action Auger, the Gentlemen Plumbers that I got through to an actual person and spoke to them about the issue I was having and not a voice mail. The timeliness of the service I received was great. I called and they had someone out the very next day as promised. Tim was excellent! He arrived on time when they said he would, he was very courteous, competent and answered all the questions I had. When we need a plumber again we will be sure to call Action Auger."
Harry H | Edmonton
"I was very impressed with you guys and we were so happy we decided to use you. I was very happy with the technician, we chatted quite a bit and I learned a lot from him."
Bob L. | Calgary
"Bryce was fabulous! His customer service was great, very helpful and provided useful suggestions on preventable measures so my bathtub won't clog again. I would definitely recommend this company to those seeking a plumber :)"
Debbie F | Calgary
"The timeliness of the service was very good. Kale and his partner did a good job going through and explaining everything. They did a home inspection on all the plumbing in the home. In the past I have found plumbers just come in, fix it and leave. It is nice when deficiencies in plumbing are explained."
Jim A. | Calgary
"Had Dale and Wayne come fix our water heater this morning. A very friendly and efficient pair; I was especially impressed with Dale's knowledge of tankless water heaters."
Michael Botham | Red Deer
"Recently I had a concern with my favorite plumbing company. Slight though it was, the President of the Company Mr. Brham contacted me personally and dealt with my concern. I was very pleased. Come now do you think I will ever patronize another plumbing company? Get real !"
Terry Gibson | Edmonton
"Drains had not been cleaned in a couple of years, very clogged with grease etc. Called their plumbing team and was able to book an appointment right away. Robin was very cheerful and a pleasure to talk to. Dale arrived on time and did a very thorough job, also very pleasant and polite. Water is now draining well from the kitchen sink. Thanks very much to Robin and Dale, I'm very happy with the results."
Marlene Jaquish | Calgary
"I was very happy with Bryan from this plumbing company. He was very honest and broke everything down for me. I was really impressed with the work, Way to go Gentleman Plumbers. "
Paul R. | Medicine Hat