Action Auger Testimonials
"We have used Action Auger a few times in the last 2 years. Yes they have made us smile! We have been impressed with all the techs that have come. We are out of town at Mossleigh and know there is a fee to travel. We like the flat rate for dispatch and travel instead of by the km which has cost us in the past which has been double or more. We have called and had someone come the same day for pressure switch and again for our boiler. When they had to come the second time to do the flush on our boiler the dispatch fee was waived. The techs we have had were Geoff, Lee, Kale and Wayne. It is nice that when you call you speak to a real person and not have to do the 20 questions and transfers and hold for 20 minutes first. All of them were professional and knowledgeable. We will definitely use The Gentlemen Plumbers again and recommend them to friends and family especially those that are out of town. This is a company that understands what customer service means!"
Bev Miller | Calgary
"My experience with the their plumbers was awesome. Mike was a polite, efficient, and great guy. He knew exactly what he was doing, and answered every question. He got the job done without leaving a mess. Amazing guy he was, so knowledgeable and respectful."
BJ. E | Calgary
"I called Auger to install my gas stove/oven and I am very pleased with the entire experience. The receptionists were very pleasant and the technician who came, Geoff, did an awesome job. At the end, he also gave me a complimentary overall inspection of my plumbing and heating system. He was very professional and answered all of my questions thoroughly. I consider he performed above and beyond the call of duty. I would definitely recommend them to friends and family and I would call them again for my future plumbing and heating needs!"
Mike Jones | Calgary
"We discovered a leak in our basement from a mystery source- there was a pool of water leaking out from who knows where, and we had no idea how to fix it ourselves. Not only were they friendly, but they were competent and very knowledgeable and understanding. It took them about 2 hours before they finished their work, and we have never had another mysterious leak since!"
Anonymous | Lethbridge
"Recently I had a concern with my favorite plumbing company. Slight though it was, the President of the Company Mr. Brham contacted me personally and dealt with my concern. I was very pleased. Come now do you think I will ever patronize another plumbing company? Get real !"
Terry Gibson | Edmonton
"I was very impressed with the service i was provided by this plumbing company. The young gentleman that came to my home was very knowledgeable. He checked all the plumbing in my home to make sure everything was in working order. He recommended the Diamond Club, which sounded like a great service with no pressure, so we signed up for it. I am a very happy customer. I would definitely recommend your company to my friends and neighbors."
Maryann Bowerman | Calgary
"I was very impressed with you guys and we were so happy we decided to use you. I was very happy with the technician, we chatted quite a bit and I learned a lot from him."
Bob L. | Calgary
"Derek was very courteous, informative and was very patient with all my questions about my plumbing. He helped me with the BioSmart for my drain, told me what was wrong with my plumbing. I was very happy with the services. He made some recommendations regarding replacing my valves in the bathrooms. I will contact my management (I live in a condo) to have the water shut off for that service to be made possible."
Diane Joly | Edmonton
"Perry was very professional, knowledgeable, knew his job, friendly and helpful with what I needed done. He was very polite and got the job done in a timely manner. I would definitely recommend their plumbers to friends and family. From the moment I called them, the service provided was excellent. The receptionist was friendly, they were here fast and got the job done! Thank you again!"
Debbie & Pali Gill | Edmonton
"I am very happy with the service i received from your plumber. The tech was very nice and polite. I have already recommended this company to other people. I also love the idea of the Diamond Club member, i think its a very good thing:)"
Joanne Ell | Edmonton
"Bernardo came out to fix our sink. He was so professional and did a great job. He really was quite the character, we were really impressed."
Justine M. | Calgary
"My experience with The Gentlemen Plumbers has been positive. I have been happy with their service. Because of this, I have recommended them to family and friends. The plumber I had most recently, Steve, is very personable and was very quick and efficient in the work that he did. I did have occasion to call them back but each time the problem was solved very easily and quickly. I found the girls who do dispatch to be very friendly and helpful. Keep up the good work!"
Doreen Bell | Calgary
"I had a clogged sink and called for a plumber. I had a good experience with this plumbing company, and they fixed the problem with my kitchen sink efficiently. I would rate my experience 10 out of 10."
Jeff C | Calgary
"I had another company to help me with a clogged drain. They had to have them back a second time but the drain was again not free of debris. In frustration, I contact Action Auger and had them help me with my issue. They brought the correct equipment and went the extra mile to make sure the problem was solved correctly. They even, unlike the other company, offered a warranty to ensure the problem was solved. Very pleasant staff and eager to complete the job correctly. I felt that they had my interests in mind."
Joel Bancroft | Red Deer
"Called in the service to look at a double leak under kitchen sink. The guys that came with excellent, Jeff and Neal. They gave us an estimate of the cost for the repairs and were very informative that what the repair intailed. Repairs were done quickly and timely. The guys offered us a service program and a cleaning aid for drains. No pressure from them, gave us the option to contact the office if we wanted the extras. They did a complimentary home inspection after all the work was done. Both guys were friendley and very professional. Would definetely use again."
Lynnan | Calgary
"Excellent time arrival. The technician was very polite, well mannered, and cleanly dressed. He did a fantastic job with the breakdown of pricing, and explained himself very well to me. I think that it is great that you come with your trucks fully stocked and ready to go."
Bob B. | Edmonton
"The Gentlemen Plumbers provided me with excellent and timeliness service. I was extremely happy with them and will continue to use them and recommend them to others who need a plumber."
Gord | Calgary
"I want to give a compliment to the professionalism that Darryl provided when he came by the house to fix a leak we had. He was very thorough and went through all the possible scenarios with me. I would recommend you and Darryl for anyone that needs a great plumber!"
Tony Wong | Calgary
"My experience with these plumbers was absolutely wonderful. Jamie was a very nice man and I'm happy he was able to fix my problem. I would definitely recommend them to family and friends. I am very satisfied with your company and the service i was provided."
Beverly Gable | Edmonton
"I had a plumber come to replace my supplied bathtub drain and stabilize my new wobbly toilet. David was my technician and he was very helpful. He cleaned up after himself and was unbelievably courteous! He explained everything to me and repaired everything in a timely manner. He was excellent and was even great with my little dogs. I will be using your plumber again."
Anonymous | Calgary