Action Auger Testimonials
"Kale T. was our 'Service Technician' and his commitment to excellance was exceptional. He met all our needs in a frendly and courteous manor. His technical skill was extremely beneficial in solving our problem along with keeping in mind the expenditure required to accomplish this task. We felt the overall experience was 'awesome', and would recommend your plumbing service to anyone."
Will Slattery | Calgary
"I had to replace my hot water tank. Rick, "The Gentlemen Plumber" who responded to my call was exceptional in his explanation of all my options. I was more than pleased with the work.
Rick is an asset to your company and I would be remiss were I to fail in bringing his excellence to your attention."
Mrs. Meyer | Edmonton
"I would like to let you know how much my husband and I appreciated the stellar service we got from your company and employees yesterday. We had a very stressful situation with a basement flood and between insurance and contractors, we were at wit's end. When we contacted you about our sump pump issue, we cannot say enough about how much you guys helped us. There were no questions, no conflicts about whether or not this or that was really covered. Travis fixed the problem quickly, efficiently and left us feeling so much better about the situation as a whole. We cannot say enough about how much we appreciated your company's treatment and dealings with us during this time. I just wanted to share this with you and to let you know I will be recommending your company to everyone I know."
Catherine & Ian Dohn | Edmonton
"The Gentlemen Plumbers responded to my plumbing issue right away and the customer service and expertise they provided was amazing! As soon as Bryan stepped in my door he was extremely polite and professional. He was also very thorough and efficient with repairing my toilet. He then took the time to go through my home with me to inspect all of the plumbing and he answered all of the questions I had. I will definitely use this company again, and recommend them to everyone I know!"
Jody I. | Calgary
"I was really pleased with the service I received from Action Auger, it was really great. Jeff was a very pleasant young man, and was able to also repair an additional problem all the while explaining exactly what he was doing and giving us options. Good service with a very pleasant attitude."
Diamond J | Calgary
"I called Auger to install my gas stove/oven and I am very pleased with the entire experience. The receptionists were very pleasant and the technician who came, Geoff, did an awesome job. At the end, he also gave me a complimentary overall inspection of my plumbing and heating system. He was very professional and answered all of my questions thoroughly. I consider he performed above and beyond the call of duty. I would definitely recommend them to friends and family and I would call them again for my future plumbing and heating needs!"
Mike Jones | Calgary
"I have been using this plumbing company for over three years now and am always very happy with the service I receive. The technicians are very polite and very friendly."
Priscilla B | Calgary
"Everything went fine and there were no surprises which was great! The technician Cuddy was very nice and informative. I really appreciate the fantastic services I receive as a diamond club member."
Barbara Scott | Calgary
"We have used Action Auger a few times in the last 2 years. Yes they have made us smile! We have been impressed with all the techs that have come. We are out of town at Mossleigh and know there is a fee to travel. We like the flat rate for dispatch and travel instead of by the km which has cost us in the past which has been double or more. We have called and had someone come the same day for pressure switch and again for our boiler. When they had to come the second time to do the flush on our boiler the dispatch fee was waived. The techs we have had were Geoff, Lee, Kale and Wayne. It is nice that when you call you speak to a real person and not have to do the 20 questions and transfers and hold for 20 minutes first. All of them were professional and knowledgeable. We will definitely use The Gentlemen Plumbers again and recommend them to friends and family especially those that are out of town. This is a company that understands what customer service means!"
Bev Miller | Calgary
"I was really impressed by how quickly Neal and his apprentice worked. They were very fast! I have no complaints what so ever with the service. If ever I experience any more plumbing problems I will definitely be using this company again. They explained everything so clearly to help me understand what I needed to know. Everything is now fixed and in working order. They also had a fully stocked truck so they had all the tools they needed."
Karen W | Calgary
"Very good, tech was exceptionally polite. He said what he was going to charge upfront, checked everything. My neighbor was there too and she was impressed as well. He looked like such a gentleman."
Carman K. | Calgary
"Their plumbers are prompt and arrive when they promise to be there. The excellent service starts right when I phone into their office to set up the appointment. The employees are well-dressed, clean and always wear booties over their shoes in the house. They are knowledgeable, helpful, and pleasant to deal with. I would have no trouble recommending your plumbing service."
Sandra Gordon | Calgary
"I had a clogged sink and called for a plumber. I had a good experience with this plumbing company, and they fixed the problem with my kitchen sink efficiently. I would rate my experience 10 out of 10."
Jeff C | Calgary
"I was very pleased with Cuddy. We were following him around asking him lots of questions which he was happy to answer for us in great detail."
Maryann Bowerman | Calgary
"After having called Action Auger a couple of times for plumbing work in the past, and having consistently met with competent and pleasant technicians, I had no reservations about having Kale and Jeff install a new furnace. They were particularly hard-working, courteous, and professional, in addition to the fact that they were not only helpful but even took care not to let the dog out of the yard."
Marta | Calgary
"Tree roots in the drain causing backup into my bathtub. I have used these plumbers in the past. These fellows are professional, personable, friendly and very accommodating. It was a pleasure to have them in my home and they were able to fix the problem with minimal disruption to my schedule. I would recommend them to everyone. And they clean up after themselves!"
Kerri Wilkinson | Calgary
"Kale and Jeff did a great job. They were personable and I enjoyed having them in my home. They explained what they were doing and showed me the issues so that I had confidence that my money was well spent."
Karen Santillana | Calgary
"I was so impressed with the two guys that came out. They were even an hour early. I believe their names were Lee & Fergil (spelling?) Two of the nicest guys and they showed me on the camera where the tree roots were blocking the sewer. Roots were augered out as much as they could be. A couple of pipes are collapsing and they gave me info on either using acid to destroy the roots, since they'll keep growing or having to replace the system. I was really pleased with their service, the politeness of these two men and will likely be using them to replace my hot water tank in a couple of months."
Sue | Calgary
"Action auger provided a very timely service as per we arranged. The technician was very knowledgeable and helpful and explained every question I had and more in great depth. Good job Action Auger"
Roy | Calgary
"Jamie & scott explained everything that had to be done to clean our boiler step by step and made sure that I understood all of it. Thank you for a job well done to both of you."
Joe Bilhete | Edmonton