Action Auger Testimonials
"My technician had arrived in a very timely manner, it was wonderful. The technicians were extremely courteous and we had a great time joking around. There was no mess left and they did a fantastic job of answering all my questions."
Tina Hamm | Calgary
"During the 2013 floods of Calgary, their team worked around the clock to help families get back in to their homes as quickly as possible! They volunteered their time, equipment and expertise in plumbing services. They personally lent me industrial fans at no cost to dry out a friends basement. This is a company that is managed by kind hearted people that care about the Calgary community. Furthermore, they are an extremely well managed company!"
Dayna Kliachik | Calgary
"Called in the service to look at a double leak under kitchen sink. The guys that came with excellent, Jeff and Neal. They gave us an estimate of the cost for the repairs and were very informative that what the repair intailed. Repairs were done quickly and timely. The guys offered us a service program and a cleaning aid for drains. No pressure from them, gave us the option to contact the office if we wanted the extras. They did a complimentary home inspection after all the work was done. Both guys were friendley and very professional. Would definetely use again."
Lynnan | Calgary
"We have used Action Auger a few times in the last 2 years. Yes they have made us smile! We have been impressed with all the techs that have come. We are out of town at Mossleigh and know there is a fee to travel. We like the flat rate for dispatch and travel instead of by the km which has cost us in the past which has been double or more. We have called and had someone come the same day for pressure switch and again for our boiler. When they had to come the second time to do the flush on our boiler the dispatch fee was waived. The techs we have had were Geoff, Lee, Kale and Wayne. It is nice that when you call you speak to a real person and not have to do the 20 questions and transfers and hold for 20 minutes first. All of them were professional and knowledgeable. We will definitely use The Gentlemen Plumbers again and recommend them to friends and family especially those that are out of town. This is a company that understands what customer service means!"
Bev Miller | Calgary
"After having called Action Auger a couple of times for plumbing work in the past, and having consistently met with competent and pleasant technicians, I had no reservations about having Kale and Jeff install a new furnace. They were particularly hard-working, courteous, and professional, in addition to the fact that they were not only helpful but even took care not to let the dog out of the yard."
Marta | Calgary
"perry was a good worker and very respectful and professional. thank you for the good experience. Melissa M"
Melissa Melmoth | Edmonton
"John and Geoff did a really good job. I don't think there is a better standard in the industry for care, efficiency or price point. All the pricing is common sense and based on prioritizing. From a professional standpoint everything was very well done. Customer care and service were very good. The technicians were also very well mannered. "
David Hinton | Calgary
"I have nothing bad to say about the service I received from Trevor and James. It was excellent! They installed two toilets for me and answered all my questions and concerns regarding my plumbing. Thank you!"
Simone | Edmonton
"Excellent time arrival. The technician was very polite, well mannered, and cleanly dressed. He did a fantastic job with the breakdown of pricing, and explained himself very well to me. I think that it is great that you come with your trucks fully stocked and ready to go."
Bob B. | Edmonton
"Service was good, contacted the company the late evening prior and they were able to repair the following morning. The office staff called to confirm and aware me of the expected time of arrival. The plumber had necessary supplies in the work van and provided the landlord with necessary information. The plumber was very nice and kept the area clean. Thanks!"
Demae Yanke | Red Deer
"I have been using this plumbing company for over three years now and am always very happy with the service I receive. The technicians are very polite and very friendly."
Priscilla B | Calgary
"The Gentlemen Plumbers are the best Calgary plumbing company out there. Our septic field was bubbling up and saturated. We thought we were going to have to replace it for $20,000.00 plus! We had gotten other quotes but we didn't feel comfortable with the companies. A friend recommended your plumbing company so we gave them a call. A technician came out and instead of giving us a quote on the new field he did some investigation into why it was saturated. He found our water softener was stuck on and letting approximately 300 gallons a day into our septic field. Instead of replacing our field we replaced our water softener for a fraction of the cost of a new field. If we had gone with one of the other quotes we would have spent $20,000 that we didn't need to and eventually have the same problem again. Thank you!. "
Geri | Calgary
"Had Dale and Wayne come fix our water heater this morning. A very friendly and efficient pair; I was especially impressed with Dale's knowledge of tankless water heaters."
Michael Botham | Red Deer
"I had to replace my hot water tank. Rick, "The Gentlemen Plumber" who responded to my call was exceptional in his explanation of all my options. I was more than pleased with the work.
Rick is an asset to your company and I would be remiss were I to fail in bringing his excellence to your attention."
Mrs. Meyer | Edmonton
"You're very lucky to have a guy like Mike on your team. Polite, helpful, knowledgeable, respectful. I'll ask for him again in the spring for some outside plumbing needs, and hopefully much later for a new water tank. The free home inspection was a great surprise. Thanks Mike!"
Maryann Smith | Calgary
"I was very pleased with the service their plumbing staff provided me. The technician that i had in my home was wonderful. Scott replaced my taps for me and did a great job. Overall I was very pleased with the work."
Samantha G | Calgary
"Action Auger came out because my toilet was plugged. Joel was such a nice man, couldn't get any better then him! He did a good job and left my home cleaner than it was before he got to work. I will be calling them again when I need a plumber."
Margret B. | Calgary
"The timeliness of the service was very good. Kale and his partner did a good job going through and explaining everything. They did a home inspection on all the plumbing in the home. In the past I have found plumbers just come in, fix it and leave. It is nice when deficiencies in plumbing are explained."
Jim A. | Calgary
"I called Auger to install my gas stove/oven and I am very pleased with the entire experience. The receptionists were very pleasant and the technician who came, Geoff, did an awesome job. At the end, he also gave me a complimentary overall inspection of my plumbing and heating system. He was very professional and answered all of my questions thoroughly. I consider he performed above and beyond the call of duty. I would definitely recommend them to friends and family and I would call them again for my future plumbing and heating needs!"
Mike Jones | Calgary
"I am very happy with the service i received from your plumber. The tech was very nice and polite. I have already recommended this company to other people. I also love the idea of the Diamond Club member, i think its a very good thing:)"
Joanne Ell | Edmonton