Action Auger Testimonials
"Everything was great when Trevor with Action Auger came to my home. He fixed my furnace so I now have heat! I had no problems at all, and I am very satisfied. Great Work!"
Bernice Q | Edmonton
"We have used Action Auger a few times in the last 2 years. Yes they have made us smile! We have been impressed with all the techs that have come. We are out of town at Mossleigh and know there is a fee to travel. We like the flat rate for dispatch and travel instead of by the km which has cost us in the past which has been double or more. We have called and had someone come the same day for pressure switch and again for our boiler. When they had to come the second time to do the flush on our boiler the dispatch fee was waived. The techs we have had were Geoff, Lee, Kale and Wayne. It is nice that when you call you speak to a real person and not have to do the 20 questions and transfers and hold for 20 minutes first. All of them were professional and knowledgeable. We will definitely use The Gentlemen Plumbers again and recommend them to friends and family especially those that are out of town. This is a company that understands what customer service means!"
Bev Miller | Calgary
"Excellent Service by a top notch organization. Very detail and customer focused. I look forward to working with them again."
Brad Barros | Red Deer
"Mike the technician that came to my house was very lovely. He was at my house in no time after booking the appointment and he was very quick and efficient. I am a regular customer of Action Auger as they give great service."
Shauna B | Calgary
"Everything went fine and there were no surprises which was great! The technician Cuddy was very nice and informative. I really appreciate the fantastic services I receive as a diamond club member."
Barbara Scott | Calgary
"I had another company to help me with a clogged drain. They had to have them back a second time but the drain was again not free of debris. In frustration, I contact Action Auger and had them help me with my issue. They brought the correct equipment and went the extra mile to make sure the problem was solved correctly. They even, unlike the other company, offered a warranty to ensure the problem was solved. Very pleasant staff and eager to complete the job correctly. I felt that they had my interests in mind."
Joel Bancroft | Red Deer
"Service was good, contacted the company the late evening prior and they were able to repair the following morning. The office staff called to confirm and aware me of the expected time of arrival. The plumber had necessary supplies in the work van and provided the landlord with necessary information. The plumber was very nice and kept the area clean. Thanks!"
Demae Yanke | Red Deer
"I called Auger to install my gas stove/oven and I am very pleased with the entire experience. The receptionists were very pleasant and the technician who came, Geoff, did an awesome job. At the end, he also gave me a complimentary overall inspection of my plumbing and heating system. He was very professional and answered all of my questions thoroughly. I consider he performed above and beyond the call of duty. I would definitely recommend them to friends and family and I would call them again for my future plumbing and heating needs!"
Mike Jones | Calgary
"Quick and professional appointment and work for a residential plumbing job. I will definitely be a return customer."
Andrew Lancaster | Edmonton
"The timeliness of the service was excellent. Tim was courteous, answered our questions and concerns, and everything was good. I was really pleased with the service provided to us by the technician."
Teresa | Edmonton
"My experience was great it was very very helpful. The technician was great did a good job. I would recommend them to my family and friends. I also like the fixed pricing it was very straight forward and easier to see what’s being charged"
Jim Campbell | Calgary
"Wayne came to my home yesterday to unclog a toilet, and it turned out that I needed it replaced. He was very, very kind and courteous - especially because I was quite distressed and had a lot of questions. He was remarkably patient and provided excellent service. I appreciated the fact that your company was able to provide such quick service since I only have 1 bathroom in my home. I received a call prior to him coming, and he didn't leave until I was satisfied. Please recognize him for his excellent service."
W. Lamont | Calgary
"I was very impressed with the service i was provided by this plumbing company. The young gentleman that came to my home was very knowledgeable. He checked all the plumbing in my home to make sure everything was in working order. He recommended the Diamond Club, which sounded like a great service with no pressure, so we signed up for it. I am a very happy customer. I would definitely recommend your company to my friends and neighbors."
Maryann Bowerman | Calgary
"I received Excellent timely Service from a top notch service provider. Great job guys and gals!"
Brad Barros | Edmonton
"We discovered a leak in our basement from a mystery source- there was a pool of water leaking out from who knows where, and we had no idea how to fix it ourselves. Not only were they friendly, but they were competent and very knowledgeable and understanding. It took them about 2 hours before they finished their work, and we have never had another mysterious leak since!"
Anonymous | Lethbridge
"I would like to let you know how much my husband and I appreciated the stellar service we got from your company and employees yesterday. We had a very stressful situation with a basement flood and between insurance and contractors, we were at wit's end. When we contacted you about our sump pump issue, we cannot say enough about how much you guys helped us. There were no questions, no conflicts about whether or not this or that was really covered. Travis fixed the problem quickly, efficiently and left us feeling so much better about the situation as a whole. We cannot say enough about how much we appreciated your company's treatment and dealings with us during this time. I just wanted to share this with you and to let you know I will be recommending your company to everyone I know."
Catherine & Ian Dohn | Edmonton
"Their plumbers are prompt and arrive when they promise to be there. The excellent service starts right when I phone into their office to set up the appointment. The employees are well-dressed, clean and always wear booties over their shoes in the house. They are knowledgeable, helpful, and pleasant to deal with. I would have no trouble recommending your plumbing service."
Sandra Gordon | Calgary
"Lee and Jeff did a great job, they repaired the furnace in little time, they made sure everything in the house was updated, repaired toilet that was not flushing right."
Doris Bowness | Calgary
"Jamie from Action Auger did a great job. My furnace is now nice and quiet and my house is lovely and warm. I am a very happy customer. Thank you Action Auger."
Sarah S | Edmonton
"My technician had arrived in a very timely manner, it was wonderful. The technicians were extremely courteous and we had a great time joking around. There was no mess left and they did a fantastic job of answering all my questions."
Tina Hamm | Calgary