Action Auger Testimonials
"I called Auger to install my gas stove/oven and I am very pleased with the entire experience. The receptionists were very pleasant and the technician who came, Geoff, did an awesome job. At the end, he also gave me a complimentary overall inspection of my plumbing and heating system. He was very professional and answered all of my questions thoroughly. I consider he performed above and beyond the call of duty. I would definitely recommend them to friends and family and I would call them again for my future plumbing and heating needs!"
Mike Jones | Calgary
"I would like to let you know how much my husband and I appreciated the stellar service we got from your company and employees yesterday. We had a very stressful situation with a basement flood and between insurance and contractors, we were at wit's end. When we contacted you about our sump pump issue, we cannot say enough about how much you guys helped us. There were no questions, no conflicts about whether or not this or that was really covered. Travis fixed the problem quickly, efficiently and left us feeling so much better about the situation as a whole. We cannot say enough about how much we appreciated your company's treatment and dealings with us during this time. I just wanted to share this with you and to let you know I will be recommending your company to everyone I know."
Catherine & Ian Dohn | Edmonton
"I was very impressed with you guys and we were so happy we decided to use you. I was very happy with the technician, we chatted quite a bit and I learned a lot from him."
Bob L. | Calgary
"My experience with your plumbing team was just awesome. Jamie came and did everything so neat and tidy, He explained everything to me and took the time to make sure I understood so I could explain everything to my husband. I'm Smiling! :). Thank you!"
Debbie Patrick | Edmonton
"I called Action Auger as i needed a new 50 Gallon hot water tank installed. The technician that came to my house was really good and his timing was great!! I was really happy with the overall service Action Auger gave me."
Roxanne | Edmonton
"The Gentlemen Plumbers provided me with excellent and timeliness service. I was extremely happy with them and will continue to use them and recommend them to others who need a plumber."
Gord | Calgary
"The timeliness of the service was excellent. Rick was right on time. He was very courteous, answered all the questions and concerns I had about my plumbing. I even joined Action Auger's Diamond Club service. Thank you for excellent service."
W.R. | Edmonton
"We have used Action Auger a few times in the last 2 years. Yes they have made us smile! We have been impressed with all the techs that have come. We are out of town at Mossleigh and know there is a fee to travel. We like the flat rate for dispatch and travel instead of by the km which has cost us in the past which has been double or more. We have called and had someone come the same day for pressure switch and again for our boiler. When they had to come the second time to do the flush on our boiler the dispatch fee was waived. The techs we have had were Geoff, Lee, Kale and Wayne. It is nice that when you call you speak to a real person and not have to do the 20 questions and transfers and hold for 20 minutes first. All of them were professional and knowledgeable. We will definitely use The Gentlemen Plumbers again and recommend them to friends and family especially those that are out of town. This is a company that understands what customer service means!"
Bev Miller | Calgary
"Service was good, contacted the company the late evening prior and they were able to repair the following morning. The office staff called to confirm and aware me of the expected time of arrival. The plumber had necessary supplies in the work van and provided the landlord with necessary information. The plumber was very nice and kept the area clean. Thanks!"
Demae Yanke | Red Deer
"Very happy with Tim. He was excellent. I like that the technician shows the pricing of everything so I know the cost of any work that needs to be done before the technician starts."
Shirley H. | Calgary
"My experience with these plumbers was absolutely wonderful. Jamie was a very nice man and I'm happy he was able to fix my problem. I would definitely recommend them to family and friends. I am very satisfied with your company and the service i was provided."
Beverly Gable | Edmonton
"Lee and Fergal visited our home today for furnace tuneup and boiler maintenance. Their efficiency and competence was greatly appreciated as our past experience with other companies has been quite stressful. Thank you for their expertise."
Lisa Cole | Calgary
"It was a good experience, Daniel did a good job and made a good recommendation for a cast iron pump. He fixed the problems with the sump pump, Thank you."
Debra D. | Calgary
"Lee and Dale were really nice guys and very professional. They had to go get toilets and they brought back exactly what i wanted. The guys did an excellent job and cleaned up after themselves. I have been using these plumbers for years and I always get a great technician but this these 2 guys were really amazing."
Lila Reynar | Calgary
"I have nothing bad to say about the service I received from Trevor and James. It was excellent! They installed two toilets for me and answered all my questions and concerns regarding my plumbing. Thank you!"
Simone | Edmonton
"I had another company to help me with a clogged drain. They had to have them back a second time but the drain was again not free of debris. In frustration, I contact Action Auger and had them help me with my issue. They brought the correct equipment and went the extra mile to make sure the problem was solved correctly. They even, unlike the other company, offered a warranty to ensure the problem was solved. Very pleasant staff and eager to complete the job correctly. I felt that they had my interests in mind."
Joel Bancroft | Red Deer
"I am very pleased with the service your plumber provided me. I was very happy with the work that was done and it was extremely nice to have the job completed right on the spot. I would recommend these guys to other people. The tech was so nice and i even signed up to be a Diamond Club Member. "
Roxy at Classic Exteriors | Edmonton
"I was very pleased with the service their plumbing staff provided me. The technician that i had in my home was wonderful. Scott replaced my taps for me and did a great job. Overall I was very pleased with the work."
Samantha G | Calgary
"Excellent time arrival. The technician was very polite, well mannered, and cleanly dressed. He did a fantastic job with the breakdown of pricing, and explained himself very well to me. I think that it is great that you come with your trucks fully stocked and ready to go."
Bob B. | Edmonton
"Kale T. was our 'Service Technician' and his commitment to excellance was exceptional. He met all our needs in a frendly and courteous manor. His technical skill was extremely beneficial in solving our problem along with keeping in mind the expenditure required to accomplish this task. We felt the overall experience was 'awesome', and would recommend your plumbing service to anyone."
Will Slattery | Calgary