Action Auger Testimonials
"Your work was very proficient and done in a timely manner. Overall the appointment went great. It will now be possible to enjoy our smooth running bathrooms. Good job, Gentleman plumbers!"
Chris M | Calgary
"I would like to let you know how much my husband and I appreciated the stellar service we got from your company and employees yesterday. We had a very stressful situation with a basement flood and between insurance and contractors, we were at wit's end. When we contacted you about our sump pump issue, we cannot say enough about how much you guys helped us. There were no questions, no conflicts about whether or not this or that was really covered. Travis fixed the problem quickly, efficiently and left us feeling so much better about the situation as a whole. We cannot say enough about how much we appreciated your company's treatment and dealings with us during this time. I just wanted to share this with you and to let you know I will be recommending your company to everyone I know."
Catherine & Ian Dohn | Edmonton
"The timeliness of the service was excellent. Rick was right on time. He was very courteous, answered all the questions and concerns I had about my plumbing. I even joined Action Auger's Diamond Club service. Thank you for excellent service."
W.R. | Edmonton
"During the 2013 floods of Calgary, their team worked around the clock to help families get back in to their homes as quickly as possible! They volunteered their time, equipment and expertise in plumbing services. They personally lent me industrial fans at no cost to dry out a friends basement. This is a company that is managed by kind hearted people that care about the Calgary community. Furthermore, they are an extremely well managed company!"
Dayna Kliachik | Calgary
"Fantastic service. I only wish I would have found your company years ago. Please put BBB on your truck because all my friends will deal with BBB companies only. Will recommend all my friends to your company."
Randy Boechler | Calgary
"I was very happy with Bryan from this plumbing company. He was very honest and broke everything down for me. I was really impressed with the work, Way to go Gentleman Plumbers. "
Paul R. | Medicine Hat
"Living in the country we are subject to many water system challenges, rust, calcium, smelly water etc. After learning about Action Augers expertise we had them assess our water system and install all necessary equipment. Their service men were very helpful and patient, explaining everything to us that was being done showing respect for both us and our property. (They wore booties while in my home) Upon completion of our project our water system was perfect for washing clothes, watering the garden and above all drinking. Thank you for bringing comfort and consistancy to our home."
Geri Trim | Calgary
"I was so impressed with the two guys that came out. They were even an hour early. I believe their names were Lee & Fergil (spelling?) Two of the nicest guys and they showed me on the camera where the tree roots were blocking the sewer. Roots were augered out as much as they could be. A couple of pipes are collapsing and they gave me info on either using acid to destroy the roots, since they'll keep growing or having to replace the system. I was really pleased with their service, the politeness of these two men and will likely be using them to replace my hot water tank in a couple of months."
Sue | Calgary
"Went well, everything is working. I liked Bernardo he did a good job. I would request him back every time I need a technician to the home."
Phil S. | Calgary
"Great company with super polite service men. Kale was uber helpful and went over and above to show us where our main water valve shut off was, how to drain our hose system for the winter and also did the job we wanted him to do. We were very happy with the work he did."
Myril Pratt | Calgary
"Lee and Dale were really nice guys and very professional. They had to go get toilets and they brought back exactly what i wanted. The guys did an excellent job and cleaned up after themselves. I have been using these plumbers for years and I always get a great technician but this these 2 guys were really amazing."
Lila Reynar | Calgary
"The technician was right on time and I have no complaints. He was courteous, answered any questions or concerns I had, was very straight forward and provided me with options about my plumbing issues. I was very satisfied with your plumbing service."
C. Whitelaw | Calgary
"We have used Action Auger a few times in the last 2 years. Yes they have made us smile! We have been impressed with all the techs that have come. We are out of town at Mossleigh and know there is a fee to travel. We like the flat rate for dispatch and travel instead of by the km which has cost us in the past which has been double or more. We have called and had someone come the same day for pressure switch and again for our boiler. When they had to come the second time to do the flush on our boiler the dispatch fee was waived. The techs we have had were Geoff, Lee, Kale and Wayne. It is nice that when you call you speak to a real person and not have to do the 20 questions and transfers and hold for 20 minutes first. All of them were professional and knowledgeable. We will definitely use The Gentlemen Plumbers again and recommend them to friends and family especially those that are out of town. This is a company that understands what customer service means!"
Bev Miller | Calgary
"Called in the service to look at a double leak under kitchen sink. The guys that came with excellent, Jeff and Neal. They gave us an estimate of the cost for the repairs and were very informative that what the repair intailed. Repairs were done quickly and timely. The guys offered us a service program and a cleaning aid for drains. No pressure from them, gave us the option to contact the office if we wanted the extras. They did a complimentary home inspection after all the work was done. Both guys were friendley and very professional. Would definetely use again."
Lynnan | Calgary
"It was nice when I called Action Auger, the Gentlemen Plumbers that I got through to an actual person and spoke to them about the issue I was having and not a voice mail. The timeliness of the service I received was great. I called and they had someone out the very next day as promised. Tim was excellent! He arrived on time when they said he would, he was very courteous, competent and answered all the questions I had. When we need a plumber again we will be sure to call Action Auger."
Harry H | Edmonton
"Jamie from Action Auger did a great job. My furnace is now nice and quiet and my house is lovely and warm. I am a very happy customer. Thank you Action Auger."
Sarah S | Edmonton
"We are very happy with the work that was done in our home. We have some more work that needs doing so we will be calling in soon to have Mike come back as we were really pleased with him. Great work!"
Ed K | Calgary
"I am very satisfied with the service that was provided by your plumbing team. They were very efficient and friendly. Great customer service! Cleaned up after they left. Very personable and they also were not bad to look at. The British guy was highly entertaining."
Brittany | Calgary
"I had Action Auger out to deal with a leak from my hot water tank. I had a very good experience with Jeff, he was a pleasure to have in my home. I would recommend Action Auger to my friends and family."
Linda Burns | Lethbridge
"John and Geoff did a really good job. I don't think there is a better standard in the industry for care, efficiency or price point. All the pricing is common sense and based on prioritizing. From a professional standpoint everything was very well done. Customer care and service were very good. The technicians were also very well mannered. "
David Hinton | Calgary