Action Auger Testimonials
"We discovered a leak in our basement from a mystery source- there was a pool of water leaking out from who knows where, and we had no idea how to fix it ourselves. Not only were they friendly, but they were competent and very knowledgeable and understanding. It took them about 2 hours before they finished their work, and we have never had another mysterious leak since!"
Anonymous | Lethbridge
"We have used Action Auger a few times in the last 2 years. Yes they have made us smile! We have been impressed with all the techs that have come. We are out of town at Mossleigh and know there is a fee to travel. We like the flat rate for dispatch and travel instead of by the km which has cost us in the past which has been double or more. We have called and had someone come the same day for pressure switch and again for our boiler. When they had to come the second time to do the flush on our boiler the dispatch fee was waived. The techs we have had were Geoff, Lee, Kale and Wayne. It is nice that when you call you speak to a real person and not have to do the 20 questions and transfers and hold for 20 minutes first. All of them were professional and knowledgeable. We will definitely use The Gentlemen Plumbers again and recommend them to friends and family especially those that are out of town. This is a company that understands what customer service means!"
Bev Miller | Calgary
"As a part of the diamond club membership we receive a complementary home inspection each year. Wayne was very courteous and a nice man. He arrived in a timely fashion and answered all the questions I had about my plumbing. Good service!"
Sheila A. | Calgary
"Great company with super polite service men. Kale was uber helpful and went over and above to show us where our main water valve shut off was, how to drain our hose system for the winter and also did the job we wanted him to do. We were very happy with the work he did."
Myril Pratt | Calgary
"Derek was very courteous, informative and was very patient with all my questions about my plumbing. He helped me with the BioSmart for my drain, told me what was wrong with my plumbing. I was very happy with the services. He made some recommendations regarding replacing my valves in the bathrooms. I will contact my management (I live in a condo) to have the water shut off for that service to be made possible."
Diane Joly | Edmonton
"Fantastic service. I only wish I would have found your company years ago. Please put BBB on your truck because all my friends will deal with BBB companies only. Will recommend all my friends to your company."
Randy Boechler | Calgary
"Tim was very courteous, informative and was very patient with all my questions about my plumbing. He helped me with the BioSmart for my drain, told me what was wrong with my plumbing. I was very happy with the services."
Diane Joly | Edmonton
"Excellent Service by a top notch organization. Very detail and customer focused. I look forward to working with them again."
Brad Barros | Red Deer
"Wayne came to my home yesterday to unclog a toilet, and it turned out that I needed it replaced. He was very, very kind and courteous - especially because I was quite distressed and had a lot of questions. He was remarkably patient and provided excellent service. I appreciated the fact that your company was able to provide such quick service since I only have 1 bathroom in my home. I received a call prior to him coming, and he didn't leave until I was satisfied. Please recognize him for his excellent service."
W. Lamont | Calgary
"My experience with The Gentlemen Plumbers has been positive. I have been happy with their service. Because of this, I have recommended them to family and friends. The plumber I had most recently, Steve, is very personable and was very quick and efficient in the work that he did. I did have occasion to call them back but each time the problem was solved very easily and quickly. I found the girls who do dispatch to be very friendly and helpful. Keep up the good work!"
Doreen Bell | Calgary
"I was really pleased with the service I received from Action Auger, it was really great. Jeff was a very pleasant young man, and was able to also repair an additional problem all the while explaining exactly what he was doing and giving us options. Good service with a very pleasant attitude."
Diamond J | Calgary
"During our DIY kitchen renovation we needed help with new dishwasher plumbing. Called several companies, before finding this plumbing company who could come out the next day. Daniel quickly did the plumbing, fixed and cleaned a previous drain leak. Very pleasant experience. We will be calling your plumbers in the future."
Lori | Edmonton
"Joel replaced a seal on my toilet. We talked a bit and got on so well. He did a fantastic job. We had a great time together. My compliments to a great asset to your company."
Tony S. | Calgary
"I called Action Auger as i needed a new 50 Gallon hot water tank installed. The technician that came to my house was really good and his timing was great!! I was really happy with the overall service Action Auger gave me."
Roxanne | Edmonton
"Action auger provided a very timely service as per we arranged. The technician was very knowledgeable and helpful and explained every question I had and more in great depth. Good job Action Auger."
Roy | Calgary
"Actionauger was a great experience. The service was great and Bryan the technician was great and very nice. Bryan was also very courteous and i would definitely use you guys again. Thanks!"
Perry Hayward | Medicine Hat
"Had a problem with the toilet at the office. Action Auger was prompt, courteous, and fixed the problem!"
Nick Pierno | Edmonton
"I called Auger to install my gas stove/oven and I am very pleased with the entire experience. The receptionists were very pleasant and the technician who came, Geoff, did an awesome job. At the end, he also gave me a complimentary overall inspection of my plumbing and heating system. He was very professional and answered all of my questions thoroughly. I consider he performed above and beyond the call of duty. I would definitely recommend them to friends and family and I would call them again for my future plumbing and heating needs!"
Mike Jones | Calgary
"Excellent time arrival. The technician was very polite, well mannered, and cleanly dressed. He did a fantastic job with the breakdown of pricing, and explained himself very well to me. I think that it is great that you come with your trucks fully stocked and ready to go."
Bob B. | Edmonton
"Everything was just perfect when their plumbers came and did some work in our home. The technician, Eric, was super nice. I will definitely use this plumbing company again."
Cindy M | Calgary