Action Auger Testimonials
"You're very lucky to have a guy like Mike on your team. Polite, helpful, knowledgeable, respectful. I'll ask for him again in the spring for some outside plumbing needs, and hopefully much later for a new water tank. The free home inspection was a great surprise. Thanks Mike!"
Maryann Smith | Calgary
"I was so impressed with the two guys that came out. They were even an hour early. I believe their names were Lee & Fergil (spelling?) Two of the nicest guys and they showed me on the camera where the tree roots were blocking the sewer. Roots were augered out as much as they could be. A couple of pipes are collapsing and they gave me info on either using acid to destroy the roots, since they'll keep growing or having to replace the system. I was really pleased with their service, the politeness of these two men and will likely be using them to replace my hot water tank in a couple of months."
Sue | Calgary
"Jeff and Lee, the furnace guys, were knowledgeable, courteous and efficient. We are very happy with their work and won't hesitate to call them back with any questions or concerns. Thank you Jeff and Lee!"
Foreman Gerwing | Calgary
"Called in the service to look at a double leak under kitchen sink. The guys that came with excellent, Jeff and Neal. They gave us an estimate of the cost for the repairs and were very informative that what the repair intailed. Repairs were done quickly and timely. The guys offered us a service program and a cleaning aid for drains. No pressure from them, gave us the option to contact the office if we wanted the extras. They did a complimentary home inspection after all the work was done. Both guys were friendley and very professional. Would definetely use again."
Lynnan | Calgary
"We have used Action Auger a few times in the last 2 years. Yes they have made us smile! We have been impressed with all the techs that have come. We are out of town at Mossleigh and know there is a fee to travel. We like the flat rate for dispatch and travel instead of by the km which has cost us in the past which has been double or more. We have called and had someone come the same day for pressure switch and again for our boiler. When they had to come the second time to do the flush on our boiler the dispatch fee was waived. The techs we have had were Geoff, Lee, Kale and Wayne. It is nice that when you call you speak to a real person and not have to do the 20 questions and transfers and hold for 20 minutes first. All of them were professional and knowledgeable. We will definitely use The Gentlemen Plumbers again and recommend them to friends and family especially those that are out of town. This is a company that understands what customer service means!"
Bev Miller | Calgary
"Overall, I was satisfied with the water softener. They did a really good job with the installation. They were very polite and friendly. And they did the job in a timely manner."
Shelley | Lethbridge
"Great company with super polite service men. Kale was uber helpful and went over and above to show us where our main water valve shut off was, how to drain our hose system for the winter and also did the job we wanted him to do. We were very happy with the work he did."
Myril Pratt | Calgary
"I am a regular customer with this plumbing company and I continue to use them because I always receive great customer service."
Harold T | Calgary
"I am very satisfied with the service that was provided by your plumbing team. They were very efficient and friendly. Great customer service! Cleaned up after they left. Very personable and they also were not bad to look at. The British guy was highly entertaining."
Brittany | Calgary
"Their plumbers were out at my home to fix a leak on the cold water line on my reverse osmosis system because it was leaking. Jamie was very good with coming to my home to fix the problem and i would definitely use The Gentlemen Plumbers again."
Victor Desousa | Edmonton
"Bryce was fabulous! His customer service was great, very helpful and provided useful suggestions on preventable measures so my bathtub won't clog again. I would definitely recommend this company to those seeking a plumber :)"
Debbie F | Calgary
"Living in the country we are subject to many water system challenges, rust, calcium, smelly water etc. After learning about Action Augers expertise we had them assess our water system and install all necessary equipment. Their service men were very helpful and patient, explaining everything to us that was being done showing respect for both us and our property. (They wore booties while in my home) Upon completion of our project our water system was perfect for washing clothes, watering the garden and above all drinking. Thank you for bringing comfort and consistancy to our home."
Geri Trim | Calgary
"Everything was great when Trevor with Action Auger came to my home. He fixed my furnace so I now have heat! I had no problems at all, and I am very satisfied. Great Work!"
Bernice Q | Edmonton
"I was very impressed with Scott at Action Auger. He is a very hard worker and did a great job. I will definitely recommend you guys as I was very happy with the whole company."
Vernor T | Edmonton
"Very happy with Tim. He was excellent. I like that the technician shows the pricing of everything so I know the cost of any work that needs to be done before the technician starts."
Shirley H. | Calgary
"I have had many a bruising plumbing experiences in Calgary like many others. The Gentlemen Plumbers completely broke that cycle. They were friendly and completely forthcoming and up front with the problems and what solutions were available. Kale and Darryl efficiently resolved my problems and kindly informed me on ways to prevent the same problems from reoccurring without making me feel stupid. I learned many details on my heating and plumbing that can improve my quality of life in my home. All in all a very positive experience. I would recommend their plumbing service to anyone that was looking to get a professional, friendly job done."
David Gladwell | Calgary
"I called Auger to install my gas stove/oven and I am very pleased with the entire experience. The receptionists were very pleasant and the technician who came, Geoff, did an awesome job. At the end, he also gave me a complimentary overall inspection of my plumbing and heating system. He was very professional and answered all of my questions thoroughly. I consider he performed above and beyond the call of duty. I would definitely recommend them to friends and family and I would call them again for my future plumbing and heating needs!"
Mike Jones | Calgary
"I chose these guys because they actually answer their phones and have a very quick response time. David was awesome and was good at answering any questions."
Warren W. | Calgary
"Fantastic service. I only wish I would have found your company years ago. Please put BBB on your truck because all my friends will deal with BBB companies only. Will recommend all my friends to your company."
Randy Boechler | Calgary
"The timeliness of the service was excellent. Tim was courteous, answered our questions and concerns, and everything was good. I was really pleased with the service provided to us by the technician."
Teresa | Edmonton