Action Auger Testimonials
"Jeff and Lee, the furnace guys, were knowledgeable, courteous and efficient. We are very happy with their work and won't hesitate to call them back with any questions or concerns. Thank you Jeff and Lee!"
Foreman Gerwing | Calgary
"We have used Action Auger a few times in the last 2 years. Yes they have made us smile! We have been impressed with all the techs that have come. We are out of town at Mossleigh and know there is a fee to travel. We like the flat rate for dispatch and travel instead of by the km which has cost us in the past which has been double or more. We have called and had someone come the same day for pressure switch and again for our boiler. When they had to come the second time to do the flush on our boiler the dispatch fee was waived. The techs we have had were Geoff, Lee, Kale and Wayne. It is nice that when you call you speak to a real person and not have to do the 20 questions and transfers and hold for 20 minutes first. All of them were professional and knowledgeable. We will definitely use The Gentlemen Plumbers again and recommend them to friends and family especially those that are out of town. This is a company that understands what customer service means!"
Bev Miller | Calgary
"I called Action Auger as i needed a new 50 Gallon hot water tank installed. The technician that came to my house was really good and his timing was great!! I was really happy with the overall service Action Auger gave me."
Roxanne | Edmonton
"I called Auger to install my gas stove/oven and I am very pleased with the entire experience. The receptionists were very pleasant and the technician who came, Geoff, did an awesome job. At the end, he also gave me a complimentary overall inspection of my plumbing and heating system. He was very professional and answered all of my questions thoroughly. I consider he performed above and beyond the call of duty. I would definitely recommend them to friends and family and I would call them again for my future plumbing and heating needs!"
Mike Jones | Calgary
"Tim was very courteous, informative and was very patient with all my questions about my plumbing. He helped me with the BioSmart for my drain, told me what was wrong with my plumbing. I was very happy with the services."
Diane Joly | Edmonton
"I am very satisfied with the service that was provided by your plumbing team. They were very efficient and friendly. Great customer service! Cleaned up after they left. Very personable and they also were not bad to look at. The British guy was highly entertaining."
Brittany | Calgary
"After having called Action Auger a couple of times for plumbing work in the past, and having consistently met with competent and pleasant technicians, I had no reservations about having Kale and Jeff install a new furnace. They were particularly hard-working, courteous, and professional, in addition to the fact that they were not only helpful but even took care not to let the dog out of the yard."
Marta | Calgary
"I chose these guys because they actually answer their phones and have a very quick response time. David was awesome and was good at answering any questions."
Warren W. | Calgary
"Kale T. was our 'Service Technician' and his commitment to excellance was exceptional. He met all our needs in a frendly and courteous manor. His technical skill was extremely beneficial in solving our problem along with keeping in mind the expenditure required to accomplish this task. We felt the overall experience was 'awesome', and would recommend your plumbing service to anyone."
Will Slattery | Calgary
"The timeliness of the service was excellent. Rick was right on time. He was very courteous, answered all the questions and concerns I had about my plumbing. I even joined Action Auger's Diamond Club service. Thank you for excellent service."
W.R. | Edmonton
"We discovered a leak in our basement from a mystery source- there was a pool of water leaking out from who knows where, and we had no idea how to fix it ourselves. Not only were they friendly, but they were competent and very knowledgeable and understanding. It took them about 2 hours before they finished their work, and we have never had another mysterious leak since!"
Anonymous | Lethbridge
"Wayne came to my home yesterday to unclog a toilet, and it turned out that I needed it replaced. He was very, very kind and courteous - especially because I was quite distressed and had a lot of questions. He was remarkably patient and provided excellent service. I appreciated the fact that your company was able to provide such quick service since I only have 1 bathroom in my home. I received a call prior to him coming, and he didn't leave until I was satisfied. Please recognize him for his excellent service."
W. Lamont | Calgary
"Perry was very professional, knowledgeable, knew his job, friendly and helpful with what I needed done. He was very polite and got the job done in a timely manner. I would definitely recommend their plumbers to friends and family. From the moment I called them, the service provided was excellent. The receptionist was friendly, they were here fast and got the job done! Thank you again!"
Debbie & Pali Gill | Edmonton
"Drains had not been cleaned in a couple of years, very clogged with grease etc. Called their plumbing team and was able to book an appointment right away. Robin was very cheerful and a pleasure to talk to. Dale arrived on time and did a very thorough job, also very pleasant and polite. Water is now draining well from the kitchen sink. Thanks very much to Robin and Dale, I'm very happy with the results."
Marlene Jaquish | Calgary
"My experience with your plumbers was excellent, Couldn't have been better! The technician was true gentleman. He explained everything, Perfect timing. I didn't have to wait which was very nice and i would use him anytime. i would absolutely recommend them to my family and friends."
Keer Elby | Edmonton
"Fantastic service. I only wish I would have found your company years ago. Please put BBB on your truck because all my friends will deal with BBB companies only. Will recommend all my friends to your company."
Randy Boechler | Calgary
"Went well, everything is working. I liked Bernardo he did a good job. I would request him back every time I need a technician to the home."
Phil S. | Calgary
"My experience with your plumbers has always been great, and a very pleasant visit. I would most certainty recommend you to my family and friends."
Marilyn Paul | Calgary
"Everything went fine and there were no surprises which was great! The technician Cuddy was very nice and informative. I really appreciate the fantastic services I receive as a diamond club member."
Barbara Scott | Calgary
"We called for our bathroom sink that was not draining. Jeff was excellent! We have used their plumbers before for different things and it is always a good service."
Hans G | Calgary