Action Auger Testimonials
"We have used Action Auger a few times in the last 2 years. Yes they have made us smile! We have been impressed with all the techs that have come. We are out of town at Mossleigh and know there is a fee to travel. We like the flat rate for dispatch and travel instead of by the km which has cost us in the past which has been double or more. We have called and had someone come the same day for pressure switch and again for our boiler. When they had to come the second time to do the flush on our boiler the dispatch fee was waived. The techs we have had were Geoff, Lee, Kale and Wayne. It is nice that when you call you speak to a real person and not have to do the 20 questions and transfers and hold for 20 minutes first. All of them were professional and knowledgeable. We will definitely use The Gentlemen Plumbers again and recommend them to friends and family especially those that are out of town. This is a company that understands what customer service means!"
Bev Miller | Calgary
"I was extremely happy with the service I received from your plumber. Jamie the technician was polite and gave a great service. I would recommend Action Auger to friends and family."
Paula Hardy | Edmonton
"I was very impressed with the service i was provided by this plumbing company. The young gentleman that came to my home was very knowledgeable. He checked all the plumbing in my home to make sure everything was in working order. He recommended the Diamond Club, which sounded like a great service with no pressure, so we signed up for it. I am a very happy customer. I would definitely recommend your company to my friends and neighbors."
Maryann Bowerman | Calgary
"I would like to let you know how much my husband and I appreciated the stellar service we got from your company and employees yesterday. We had a very stressful situation with a basement flood and between insurance and contractors, we were at wit's end. When we contacted you about our sump pump issue, we cannot say enough about how much you guys helped us. There were no questions, no conflicts about whether or not this or that was really covered. Travis fixed the problem quickly, efficiently and left us feeling so much better about the situation as a whole. We cannot say enough about how much we appreciated your company's treatment and dealings with us during this time. I just wanted to share this with you and to let you know I will be recommending your company to everyone I know."
Catherine & Ian Dohn | Edmonton
"Called in the service to look at a double leak under kitchen sink. The guys that came with excellent, Jeff and Neal. They gave us an estimate of the cost for the repairs and were very informative that what the repair intailed. Repairs were done quickly and timely. The guys offered us a service program and a cleaning aid for drains. No pressure from them, gave us the option to contact the office if we wanted the extras. They did a complimentary home inspection after all the work was done. Both guys were friendley and very professional. Would definetely use again."
Lynnan | Calgary
"Kale and Jeff did a great job. They were personable and I enjoyed having them in my home. They explained what they were doing and showed me the issues so that I had confidence that my money was well spent."
Karen Santillana | Calgary
"Excellent time arrival. The technician was very polite, well mannered, and cleanly dressed. He did a fantastic job with the breakdown of pricing, and explained himself very well to me. I think that it is great that you come with your trucks fully stocked and ready to go."
Bob B. | Edmonton
"Great company with super polite service men. Kale was uber helpful and went over and above to show us where our main water valve shut off was, how to drain our hose system for the winter and also did the job we wanted him to do. We were very happy with the work he did."
Myril Pratt | Calgary
"During the 2013 floods of Calgary, their team worked around the clock to help families get back in to their homes as quickly as possible! They volunteered their time, equipment and expertise in plumbing services. They personally lent me industrial fans at no cost to dry out a friends basement. This is a company that is managed by kind hearted people that care about the Calgary community. Furthermore, they are an extremely well managed company!"
Dayna Kliachik | Calgary
"Great service, incredibly reasonable rates. They came when they said they would, and the original quote never changed, like they sometimes do. Best warranty!! Always pleasant and professional. They went over and above for us and worked with us as best as they could to get the job done as quickly and accurately as possible. I will be referring them to everyone I know."
Sonya Falez | Calgary
"I had another company to help me with a clogged drain. They had to have them back a second time but the drain was again not free of debris. In frustration, I contact Action Auger and had them help me with my issue. They brought the correct equipment and went the extra mile to make sure the problem was solved correctly. They even, unlike the other company, offered a warranty to ensure the problem was solved. Very pleasant staff and eager to complete the job correctly. I felt that they had my interests in mind."
Joel Bancroft | Red Deer
"I was very pleased with the service their plumbing staff provided me. The technician that i had in my home was wonderful. Scott replaced my taps for me and did a great job. Overall I was very pleased with the work."
Samantha G | Calgary
"As a part of the diamond club membership we receive a complementary home inspection each year. Wayne was very courteous and a nice man. He arrived in a timely fashion and answered all the questions I had about my plumbing. Good service!"
Sheila A. | Calgary
"We were very happy and satisfied with this plumbing company and we will definitely use them again in the future. They provide great service. Thank you for helping us with our toilet."
Linda W. | Calgary
"I called Action Auger as i needed a new 50 Gallon hot water tank installed. The technician that came to my house was really good and his timing was great!! I was really happy with the overall service Action Auger gave me."
Roxanne | Edmonton
"I was really pleased with the service I received from Action Auger, it was really great. Jeff was a very pleasant young man, and was able to also repair an additional problem all the while explaining exactly what he was doing and giving us options. Good service with a very pleasant attitude."
Diamond J | Calgary
"I had a home inspection yesterday with Scott from Action Auger. Scott did a marvelous job and was very thorough. Thank you very much we really appreciate the work you have done for us."
Brian B. | Calgary
"I have used the Gentlemen Plumbers before for other things and I will certainly be using them again for my plumbing needs. Matthew the technician was very personable and professional."
Jason B | Edmonton
"The timeliness of the service was excellent. Tim was courteous, answered our questions and concerns, and everything was good. I was really pleased with the service provided to us by the technician."
Teresa | Edmonton
"Our shower started leaking into the ceiling late on a Sunday night so we flipped through a Yellow Pages to find someone who could come out and fix it. The serviceman was wonderful! He couldn't have been more polite, or nicer, and was just a really nice fellow. He fixed the issue right away and was absolutely amazing."
Vicky | Edmonton