Action Auger Testimonials
"We have used Action Auger a few times in the last 2 years. Yes they have made us smile! We have been impressed with all the techs that have come. We are out of town at Mossleigh and know there is a fee to travel. We like the flat rate for dispatch and travel instead of by the km which has cost us in the past which has been double or more. We have called and had someone come the same day for pressure switch and again for our boiler. When they had to come the second time to do the flush on our boiler the dispatch fee was waived. The techs we have had were Geoff, Lee, Kale and Wayne. It is nice that when you call you speak to a real person and not have to do the 20 questions and transfers and hold for 20 minutes first. All of them were professional and knowledgeable. We will definitely use The Gentlemen Plumbers again and recommend them to friends and family especially those that are out of town. This is a company that understands what customer service means!"
Bev Miller | Calgary
"I had to replace my hot water tank. Rick, "The Gentlemen Plumber" who responded to my call was exceptional in his explanation of all my options. I was more than pleased with the work.
Rick is an asset to your company and I would be remiss were I to fail in bringing his excellence to your attention."
Mrs. Meyer | Edmonton
"I was so impressed with the two guys that came out. They were even an hour early. I believe their names were Lee & Fergil (spelling?) Two of the nicest guys and they showed me on the camera where the tree roots were blocking the sewer. Roots were augered out as much as they could be. A couple of pipes are collapsing and they gave me info on either using acid to destroy the roots, since they'll keep growing or having to replace the system. I was really pleased with their service, the politeness of these two men and will likely be using them to replace my hot water tank in a couple of months."
Sue | Calgary
"We discovered a leak in our basement from a mystery source- there was a pool of water leaking out from who knows where, and we had no idea how to fix it ourselves. Not only were they friendly, but they were competent and very knowledgeable and understanding. It took them about 2 hours before they finished their work, and we have never had another mysterious leak since!"
Anonymous | Lethbridge
"I chose these guys because they actually answer their phones and have a very quick response time. David was awesome and was good at answering any questions."
Warren W. | Calgary
"When Neil from their plumbing team came to my home, I was really impressed with his attention to detail. While Neil was here he also gave me a free Home inspection to let me know things i should look for in the future. Overall i was very impressed."
Thomas J | Calgary
"I was really pleased with the service I received from Action Auger, it was really great. Jeff was a very pleasant young man, and was able to also repair an additional problem all the while explaining exactly what he was doing and giving us options. Good service with a very pleasant attitude."
Diamond J | Calgary
"The Gentleman Plumbers had an excellent response time as well as they were extremely courteous technicians who had answered all of my questions. Extremely neat and clean."
Gord | Medicine Hat
"Their plumbers are prompt and arrive when they promise to be there. The excellent service starts right when I phone into their office to set up the appointment. The employees are well-dressed, clean and always wear booties over their shoes in the house. They are knowledgeable, helpful, and pleasant to deal with. I would have no trouble recommending your plumbing service."
Sandra Gordon | Calgary
"Jeff was very informative and very forth coming. He had no problem going under my trailer to diagnose the real problem. I would recommend your plumbers to all my friends and family."
Dan Labreque | Calgary
"I am very pleased with the service your plumber provided me. I was very happy with the work that was done and it was extremely nice to have the job completed right on the spot. I would recommend these guys to other people. The tech was so nice and i even signed up to be a Diamond Club Member. "
Roxy at Classic Exteriors | Edmonton
"It was a good experience, Daniel did a good job and made a good recommendation for a cast iron pump. He fixed the problems with the sump pump, Thank you."
Debra D. | Calgary
"The timeliness of the service was very good. Kale and his partner did a good job going through and explaining everything. They did a home inspection on all the plumbing in the home. In the past I have found plumbers just come in, fix it and leave. It is nice when deficiencies in plumbing are explained."
Jim A. | Calgary
"Jeff and Lee, the furnace guys, were knowledgeable, courteous and efficient. We are very happy with their work and won't hesitate to call them back with any questions or concerns. Thank you Jeff and Lee!"
Foreman Gerwing | Calgary
"Excellent time arrival. The technician was very polite, well mannered, and cleanly dressed. He did a fantastic job with the breakdown of pricing, and explained himself very well to me. I think that it is great that you come with your trucks fully stocked and ready to go."
Bob B. | Edmonton
"I was very happy with the tech that came to my home. He was very patient and extremely informative and i quote " I love clay ". I really appreciate the service i was provided with. I am a Diamond Club Member and i love the discount and benefits it provided me. I would definitely recommend this company to friends and family as the service was great!"
Diane Joly | Edmonton
"Derek was very courteous, informative and was very patient with all my questions about my plumbing. He helped me with the BioSmart for my drain, told me what was wrong with my plumbing. I was very happy with the services. He made some recommendations regarding replacing my valves in the bathrooms. I will contact my management (I live in a condo) to have the water shut off for that service to be made possible."
Diane Joly | Edmonton
"Kale and Jeff did a great job. They were personable and I enjoyed having them in my home. They explained what they were doing and showed me the issues so that I had confidence that my money was well spent."
Karen Santillana | Calgary
"My experience with your plumbers was excellent, Couldn't have been better! The technician was true gentleman. He explained everything, Perfect timing. I didn't have to wait which was very nice and i would use him anytime. i would absolutely recommend them to my family and friends."
Keer Elby | Edmonton
"I called Action Auger out to fix my toilet that was leaking. Their plumbers did a great job fixing my toilet and i will definitely be using them again."
Bernadette T | Edmonton