Action Auger Testimonials
"We have used Action Auger a few times in the last 2 years. Yes they have made us smile! We have been impressed with all the techs that have come. We are out of town at Mossleigh and know there is a fee to travel. We like the flat rate for dispatch and travel instead of by the km which has cost us in the past which has been double or more. We have called and had someone come the same day for pressure switch and again for our boiler. When they had to come the second time to do the flush on our boiler the dispatch fee was waived. The techs we have had were Geoff, Lee, Kale and Wayne. It is nice that when you call you speak to a real person and not have to do the 20 questions and transfers and hold for 20 minutes first. All of them were professional and knowledgeable. We will definitely use The Gentlemen Plumbers again and recommend them to friends and family especially those that are out of town. This is a company that understands what customer service means!"
Bev Miller | Calgary
"I was so impressed with the two guys that came out. They were even an hour early. I believe their names were Lee & Fergil (spelling?) Two of the nicest guys and they showed me on the camera where the tree roots were blocking the sewer. Roots were augered out as much as they could be. A couple of pipes are collapsing and they gave me info on either using acid to destroy the roots, since they'll keep growing or having to replace the system. I was really pleased with their service, the politeness of these two men and will likely be using them to replace my hot water tank in a couple of months."
Sue | Calgary
"Your plumbing company was fast when getting a tech out to deal my with leaking pipe underneath the kitchen sink. Jessie the technician was very professional and made it a very pleasant experience. I would definitely use you again!"
Arlene Hayes | Calgary
"Excellent time arrival. The technician was very polite, well mannered, and cleanly dressed. He did a fantastic job with the breakdown of pricing, and explained himself very well to me. I think that it is great that you come with your trucks fully stocked and ready to go."
Bob B. | Edmonton
"Fergal was a great technician, the family really liked him, especially my kids!!! They were watching him work and he was just great with them. I found him really helpful and he got our sinks working and also managed to fix some other problems for us while he was there. Overall I was really pleased with the service Action Auger provided me."
Julia C | Calgary
"Drains had not been cleaned in a couple of years, very clogged with grease etc. Called their plumbing team and was able to book an appointment right away. Robin was very cheerful and a pleasure to talk to. Dale arrived on time and did a very thorough job, also very pleasant and polite. Water is now draining well from the kitchen sink. Thanks very much to Robin and Dale, I'm very happy with the results."
Marlene Jaquish | Calgary
"Very good, tech was exceptionally polite. He said what he was going to charge upfront, checked everything. My neighbor was there too and she was impressed as well. He looked like such a gentleman."
Carman K. | Calgary
"The kitchen drain was leaking below the sub-floor level. This was repaired and a new drain pipe and fittings were put in. the workmanship has been very good. the plumber was very friendly and professional and was easy to work with. The help was timely."
Narasimhan Visvanatha | Calgary
"My experience with these plumbers was absolutely wonderful. Jamie was a very nice man and I'm happy he was able to fix my problem. I would definitely recommend them to family and friends. I am very satisfied with your company and the service i was provided."
Beverly Gable | Edmonton
"Quick and professional appointment and work for a residential plumbing job. I will definitely be a return customer."
Andrew Lancaster | Edmonton
"Everything went fine and there were no surprises which was great! The technician Cuddy was very nice and informative. I really appreciate the fantastic services I receive as a diamond club member."
Barbara Scott | Calgary
"Can't say enough good things about your plumbers. Fast and efficient service at a reasonable cost. Very professional and the team of Trevor and Scott were thorough and meticulous in their service"
Terry Gibson | Edmonton
"The Gentleman Plumbers had an excellent response time as well as they were extremely courteous technicians who had answered all of my questions. Extremely neat and clean."
Gord | Medicine Hat
"I would like to let you know how much my husband and I appreciated the stellar service we got from your company and employees yesterday. We had a very stressful situation with a basement flood and between insurance and contractors, we were at wit's end. When we contacted you about our sump pump issue, we cannot say enough about how much you guys helped us. There were no questions, no conflicts about whether or not this or that was really covered. Travis fixed the problem quickly, efficiently and left us feeling so much better about the situation as a whole. We cannot say enough about how much we appreciated your company's treatment and dealings with us during this time. I just wanted to share this with you and to let you know I will be recommending your company to everyone I know."
Catherine & Ian Dohn | Edmonton
"Jeff was very informative and very forth coming. He had no problem going under my trailer to diagnose the real problem. I would recommend your plumbers to all my friends and family."
Dan Labreque | Calgary
"I had a plumber come to replace my supplied bathtub drain and stabilize my new wobbly toilet. David was my technician and he was very helpful. He cleaned up after himself and was unbelievably courteous! He explained everything to me and repaired everything in a timely manner. He was excellent and was even great with my little dogs. I will be using your plumber again."
Anonymous | Calgary
"During the 2013 floods of Calgary, their team worked around the clock to help families get back in to their homes as quickly as possible! They volunteered their time, equipment and expertise in plumbing services. They personally lent me industrial fans at no cost to dry out a friends basement. This is a company that is managed by kind hearted people that care about the Calgary community. Furthermore, they are an extremely well managed company!"
Dayna Kliachik | Calgary
"I called Auger to install my gas stove/oven and I am very pleased with the entire experience. The receptionists were very pleasant and the technician who came, Geoff, did an awesome job. At the end, he also gave me a complimentary overall inspection of my plumbing and heating system. He was very professional and answered all of my questions thoroughly. I consider he performed above and beyond the call of duty. I would definitely recommend them to friends and family and I would call them again for my future plumbing and heating needs!"
Mike Jones | Calgary
"My experience with your plumbing team was good. I would recommend them to my family and friend's. Keep up the good work."
Nathan | Edmonton
"Great company with super polite service men. Kale was uber helpful and went over and above to show us where our main water valve shut off was, how to drain our hose system for the winter and also did the job we wanted him to do. We were very happy with the work he did."
Myril Pratt | Calgary