Action Auger Testimonials
"Dave and Kale came out to help me with my root problem. Sewer line was clogged with tree roots, causing back-up. All of the services, fees and options were clearly and patiently explained to me beforehand. The guys were very friendly and professional, knowledgeable, and did a fantastic job. I would recommend them highly and will be using them again. Thanks. Not sure how their prices compare to others, as I needed somebody fast. The peace of mind is well worth it."
Angela Coxon | Calgary
"We have used Action Auger a few times in the last 2 years. Yes they have made us smile! We have been impressed with all the techs that have come. We are out of town at Mossleigh and know there is a fee to travel. We like the flat rate for dispatch and travel instead of by the km which has cost us in the past which has been double or more. We have called and had someone come the same day for pressure switch and again for our boiler. When they had to come the second time to do the flush on our boiler the dispatch fee was waived. The techs we have had were Geoff, Lee, Kale and Wayne. It is nice that when you call you speak to a real person and not have to do the 20 questions and transfers and hold for 20 minutes first. All of them were professional and knowledgeable. We will definitely use The Gentlemen Plumbers again and recommend them to friends and family especially those that are out of town. This is a company that understands what customer service means!"
Bev Miller | Calgary
"It was nice when I called Action Auger, the Gentlemen Plumbers that I got through to an actual person and spoke to them about the issue I was having and not a voice mail. The timeliness of the service I received was great. I called and they had someone out the very next day as promised. Tim was excellent! He arrived on time when they said he would, he was very courteous, competent and answered all the questions I had. When we need a plumber again we will be sure to call Action Auger."
Harry H | Edmonton
"Overall, I was satisfied with the water softener. They did a really good job with the installation. They were very polite and friendly. And they did the job in a timely manner."
Shelley | Lethbridge
"Derek was very courteous, informative and was very patient with all my questions about my plumbing. He helped me with the BioSmart for my drain, told me what was wrong with my plumbing. I was very happy with the services. He made some recommendations regarding replacing my valves in the bathrooms. I will contact my management (I live in a condo) to have the water shut off for that service to be made possible."
Diane Joly | Edmonton
"Mike the technician that came to my house was very lovely. He was at my house in no time after booking the appointment and he was very quick and efficient. I am a regular customer of Action Auger as they give great service."
Shauna B | Calgary
"I was very pleased with Cuddy. We were following him around asking him lots of questions which he was happy to answer for us in great detail."
Maryann Bowerman | Calgary
"I called Action Auger out for my clogged drain. Chasity came out and did a good job. She gave me a lot of information and she was very careful in my home. She was neat and tidy, very safety conscious and very careful with her truck. I could tell she was new but the service was great. And the sinks and laundry are draining well for the first time in ages!"
Candis Dorsey | Edmonton
"Jeff and partner did a clean and very effective job freeing our sewer line of tree roots. They were very helpful and explained all the prices and options before they began. They also described ways to avoid problems in the future. They were very friendly and personable."
Alan Dalton | Calgary
"Fantastic service. I only wish I would have found your company years ago. Please put BBB on your truck because all my friends will deal with BBB companies only. Will recommend all my friends to your company."
Randy Boechler | Calgary
"Lee and Dale were really nice guys and very professional. They had to go get toilets and they brought back exactly what i wanted. The guys did an excellent job and cleaned up after themselves. I have been using these plumbers for years and I always get a great technician but this these 2 guys were really amazing."
Lila Reynar | Calgary
"I had a home inspection yesterday with Scott from Action Auger. Scott did a marvelous job and was very thorough. Thank you very much we really appreciate the work you have done for us."
Brian B. | Calgary
"I was really pleased with the service I received from Action Auger, it was really great. Jeff was a very pleasant young man, and was able to also repair an additional problem all the while explaining exactly what he was doing and giving us options. Good service with a very pleasant attitude."
Diamond J | Calgary
"We discovered a leak in our basement from a mystery source- there was a pool of water leaking out from who knows where, and we had no idea how to fix it ourselves. Not only were they friendly, but they were competent and very knowledgeable and understanding. It took them about 2 hours before they finished their work, and we have never had another mysterious leak since!"
Anonymous | Lethbridge
"The Gentlemen Plumbers are the best Calgary plumbing company out there. Our septic field was bubbling up and saturated. We thought we were going to have to replace it for $20,000.00 plus! We had gotten other quotes but we didn't feel comfortable with the companies. A friend recommended your plumbing company so we gave them a call. A technician came out and instead of giving us a quote on the new field he did some investigation into why it was saturated. He found our water softener was stuck on and letting approximately 300 gallons a day into our septic field. Instead of replacing our field we replaced our water softener for a fraction of the cost of a new field. If we had gone with one of the other quotes we would have spent $20,000 that we didn't need to and eventually have the same problem again. Thank you!. "
Geri | Calgary
"Recently I had a concern with my favorite plumbing company. Slight though it was, the President of the Company Mr. Brham contacted me personally and dealt with my concern. I was very pleased. Come now do you think I will ever patronize another plumbing company? Get real !"
Terry Gibson | Edmonton
"Jamie from Action Auger did a great job. My furnace is now nice and quiet and my house is lovely and warm. I am a very happy customer. Thank you Action Auger."
Sarah S | Edmonton
"I had to replace my hot water tank. Rick, "The Gentlemen Plumber" who responded to my call was exceptional in his explanation of all my options. I was more than pleased with the work.
Rick is an asset to your company and I would be remiss were I to fail in bringing his excellence to your attention."
Mrs. Meyer | Edmonton
"Great company with super polite service men. Kale was uber helpful and went over and above to show us where our main water valve shut off was, how to drain our hose system for the winter and also did the job we wanted him to do. We were very happy with the work he did."
Myril Pratt | Calgary
"Tim was very courteous, informative and was very patient with all my questions about my plumbing. He helped me with the BioSmart for my drain, told me what was wrong with my plumbing. I was very happy with the services."
Diane Joly | Edmonton